RA TERM

All defective returns must have supporting documents showing proof of purchase from Ultraview Technology Pty Ltd or a relevant invoice no.

Ultraview Technology Pty Ltd will reject any return goods that have sustained physical damage due to poor packaging or handling and thus warranty will be void on these products. Approved RA number do not mean the goods are accepted by Ultraview Technology Pty Ltd and Ultraview Technology Pty Ltd has the right to reject any physical damage or out of warranty goods at any time.

If item is returned to Ultraview Technology Pty Ltd but no fault is found after testing, then the customer is responsible for freights and handling charges incurred and a service fee may also apply.

If customers return goods to Ultraview Technology Pty Ltd for the reason of cancellation, goods must be in original re-sellable condition. Ultraview Technology Pty Ltd cannot accept cancelled orders in non-sellable condition.

For cancellation of order (within 14 days), credit notes will reflect the price shown on the customer’s purchase invoice. 10% restocking fee will be applicable.

For any cancellation of wrong sales, goods must be returned within 3 working days after allocation of RA number otherwise goods will be rejected.